Frequently Asked Questions (FAQ)
💼 What is a Managed Service Provider (MSP)?
A Managed Service Provider (MSP) is a company that remotely manages your IT infrastructure and end-user systems on a proactive basis. We handle everything from day-to-day IT support to cybersecurity, data backups, and network monitoring—so you can focus on running your business.
💰 How much do your services cost?
Our pricing is based on a per-seat, per-month model. This ensures you only pay for what you need. Services start at $XX/user/month, depending on the support level and features required. Contact us for a custom quote tailored to your business.
🔧 What services are included in your plans?
Our managed IT services typically include:
24/7 helpdesk support
Device and network monitoring
Security patching & antivirus management
Data backup & disaster recovery
Microsoft 365 / Google Workspace support
User onboarding and offboarding
And more...
Custom packages are available based on your business needs.
🕒 Do you offer 24/7 support?
Yes.
🔐 How do you handle cybersecurity?
We take security seriously. Our plans include:
Endpoint protection
Firewall management
Email filtering and phishing protection
Employee security awareness training
Regular vulnerability scans
We also offer advanced security solutions for businesses with higher compliance requirements.
🖥️ Can you support remote and hybrid teams?
Absolutely. Our cloud-based tools and remote support capabilities allow us to support users wherever they are—at the office, at home, or on the go.
🔄 What happens if we already have an IT team?
No problem! We can work alongside your internal IT staff to supplement their capabilities, handle specific areas (like cybersecurity or backups), or take care of overflow work. Think of us as an extension of your team.
🚀 How do we get started?
It’s simple:
Schedule a consultation
We assess your current IT environment
You receive a customized plan and pricing
Onboarding begins—and we take IT off your plate
❓ Still have questions?
We’re happy to help. [Contact us] today, and we’ll get back to you ASAP.
IT Cost Savings Through Local Outsourcing
🧩 What Is Local IT Outsourcing?
Partnering with a local IT provider or MSP to manage day-to-day IT operations, support, and infrastructure — without hiring a full-time internal team.
💸 Cost Comparison: In-House vs Local MSP
In-House IT Admin vs Local MSP (Outsourced)
Salary & Benefits = $90,000/year vs none.
IT Tools & Licenses = $5,000/year vs. Included in service
Hardware Management =$ 10,000/year vs Included / discounted
Support Availability = 9–5, limited vs 24/7 remote + on-site
**Total Annual Cost**~\$105,000 | **\~\$36,000–\$48,000**
🔍 Why Choose a Local MSP?
✅ On-site support when needed
✅ Strong local references and accountability
✅ No time zone or communication delays
✅ Faster response times for outages and issues
✅ Deep understanding of local compliance, industries, and infrastructure
📊 Example: Local Outsourcing Impact
Small Business (20–50 employees)
Current in-house IT cost: $110,000/year
Local MSP proposal: $3,500/month = $42,000/year
Savings: ~$68,000/year (62%)
🚨 What to Look for in a Local IT Provider
Proven track record with similar businesses
Clear Service Level Agreements (SLAs)
Cybersecurity and backup solutions
Scalability for future needs
Transparent pricing & support structure
✅ Next Step: Cost Audit & Quote
Want to estimate your own savings? Provide:
Current IT costs
Number of users
Required IT services
…and we’ll create a customized cost comparison.
❓ Still have questions?
We’re happy to help. [Contact us] today, and we’ll get back to you ASAP.